FAQ

Please browse our knowledge-base to answer some frequently asked questions.

Q. How long are quotations valid?

A. Quotations are valid for 30 days after the date on the quote.

Q. Do you offer technical support?

A. Yes, Gagemaker technical support is available through contact our friendly customer service department through our normal contact info, Monday – Friday, 8am – 5pm CST.

Q. Can I walk-in to pick up my products?

A. Some of our products are available directly from our Pasadena facility. Please contact us if you like a direct pickup. Notify us of your intentions to pick up products a minimum of 2 hours in advance of your arrival.

Q. Will you ship a partial order?

A. Unless otherwise request, Gagemaker ships once an order is complete. If you would like a partial order shipped please contact customer service or indicate such on ordering.

Q. Is there a minimum purchase amount or handling charge?

A. Yes, Gagemaker will charge a $10 (USD) handling fee for ALL orders on products invoiced for LESS than $50 (USD). No fee will be applied to orders invoicing over $50 (USD).